If you are not completely satisfied with your PRAI products, please contact customerservice@praibeauty.com and we would be happy to assist you.
FOR MOST ITEMS WE OFFER TWO WAYS TO INITIATE A RETURN:
PRAI Beauty
P.O. Box 459
Jefferson, MD 21755
If using UPS or FedEx you can send to:
PRAI Beauty
4435 Mountville Road
Frederick, MD 2103
TERMS & CONDITIONS
Items must be returned within 30 days of purchase.
Shipping costs are not eligible for refunds.
Items of the same price, excluding any discount, are eligible for an exchange.
Any products that are nearly empty, tampered and filled with other substances are not refundable.
Partial sets or bundles are not eligible for a return — only complete sets.
Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.—are not refundable.